Great Western Coffee Shop

Here's one to look at.

At Exmouth Station there is a poster about forward travel giving local villages and the bus service you need and a Map showing where to catch your bus.

However this poster gives the nearest Bus stops as being in "The Parade"

I'd suggest catching the Bus at the Bus Station, which at Exmouth is err NEXT to the train station.

For a bonus have a look at the destination which also reads (please remove Rail symbol).

And is FGW so hard up for money that they can't repair the lights in the waiting shelters, only one tube working out off six in one and two out off six in the other.

Drop a line to FGW Customer Services, http://www.firstgreatwestern.co.uk/About-Us/Customer-services/Contact-us

They are fairly proactive when incorrect information on posters is brought to their attention. The same goes for maintenence issues.

Similar at Frome.  A year or so ago First changed the route of 234 bus to terminate at Frome Railway Station. For the whole year the bus information display on the platform continued to show that the bus stop outside the station was for Rail Replacement Bus service only. Recently First reverted the terminus to Sainsburys, as the service to/from the station was under used!

Alan - a number of our members are also members of the First Bath Bus customer panel - less than a year old, it's been set up to engage customer feedback on a route / generic level rather than an individual complaint basis.   Early days, but do post issues / questions and they'll be read here and brought up.  Next meeting tomorrow evening.