Great Western Coffee Shop

Question..... If I buy tickets online and pick a TVM at a station other than the one I am travelling from ( as our station doe snt have one) can I pick up my tickets from either

And I should say I have asked three GWR employees this and got three different answers... yes, no and dont know....

You can pick your tickets up from any TVM which is connected up to the TOD system. AFAIK that is all TVMs in the FGW area, but some ones in other areas aren't, or in the past weren't, connected to the TOD system.

Thanks for asking that question, thetrainman, and welcome to the Coffee Shop forum!  :)

Yes, you should indeed be able to collect your ticket(s) from any Ticket Vending Machine.  You may be asked to insert a bank card, but that is merely to provide an audit trail of who that ticket was actually printed for, not to request any further payment.

Agree with both SS and CfN :)

I have booked tickets online before for collection at say Bath Spa and picked them up at Westbury or Frome when I've been passing.

I have also collected an FGW First Advance Bristol - Taunton ticket at Liverpool Lime Street (Virgin Trains FastTicket TVM contraption) & the same type of ticket for a different day at Shenfield (Was National Express East Anglia / Now GreaterAnglia) If a ticket office is open and the TVM is not working, the ticket office can issue the ticket for you. However some staff choose not to for various political reasons... c2c and South West Trains are notorious for this, the former even suggesting the purchase of a new ticket despite BOTH TVM's at Chalkwell being out of action! :-X