Great Western Coffee Shop

Every now and again the 23:20 BRI - FRO Service is replaced in it's entirety by a Bus/Coach. Last week (or week before possibly) I caught the rail replacement coach service which called Bradford-on-Avon and Trowbridge. Now normally this would run from Trowbridge - Westbury and then onto Frome.

However last time I caught it, the driver skipped Westbury completely. Does anyone know what provisions if any that passengers would've received? I know you are likely to say: "What are the odds of someone catching the 00:08 WSB - FRO when it is a train" Well I can answer that, every once in a while: Me! Having got off the last PMH - WSB Service and then waiting 40 odd minutes for the Frome train. S***e connection I know, but better than walking and often for the same price as a ticket to WSB, I would be ^15 - ^25 better off as I wouldn't need a taxi

I can tell you *if* I was catching the service when it was Rail Replacement, to be told that the coach had skipped Westbury I wouldn't be too impressed. As I know only too well at that time in the morning it is practically impossible to source a taxi easily, let alone quickly!

Should the driver have called at WSB and if this is a regular thing to happen, what would be a backup plan if I found myself in that situation?

TT ;)

I'd have thought this would constitute you being 'stranded'. Could be worth asking GW about this though.

Yes I might ping them an e-mail. I certainly don't fancy being stuck at Westbury. Getting a taxi (well a reasonably priced one) at that time of the day is a logistical nightmare.

If I can get my usual firm to come and get me at that time it's ^12 Any other firm I'd be looking at easily double that. (The company I use charge me set fare based on the normal tariff even when a higher tariff applies as I am a good customer! Sometimes they prefer to get me and take less money rather than an intoxicated individual who may have payment problems or puke in the cab! ;D :D :P ::) )