Hopefully you don't get to suffer the cattle like services with people crammed in that we do, but knowing FGW▸ I imagine you do?
No, we don't have cattle-like services on the TransWilts at the moment. It was headed that way until last December, but the timetable changes extended the commuter's day on the only remaining train by 90 (ninety) minutes. An arrival in Swindon well before 8 a.m., then an evening departure at a quarter to seven, is just too much. Remember - if we're doing a comparison (dangerous) I'm giving you the equivalent of Paddington time - so that would be the equivalent of leaving Maidenhead at 07:10 and getting back there at around 19:30.
If I drive to Trowbridge, near to use here, and catch the train to Bristol, sure we get overcrowding. I've been denied access to trains because they can't take any more passengers, and the next one's not always "right behind" - it can be almost an hour. The gap there
will get better from December, since there are two trains an hour but they have been running shortly after each other this year, then leaving a gap.
Your point on numbers of commuters is utterly valid. First have quote 120000 journeys per annum to me for 2005, and the figure seems sensible. This year, I would be surprised if the Westbury to Swindon service managed a tenth of that. Current service - crap and crass!